Maintenance & Service

Main­te­nance
Safe­ty
Sum­ma­ry

Reliable, durable and always ready for use

Dai­ly life at home places high demands on a lift. The Thoma Lifter is there­fore test­ed to the high­est stan­dards of qual­i­ty and dura­bil­i­ty. In endurance test­ing, we sim­u­lat­ed over 25 years of use – with absolute­ly no mal­func­tions. With the Thoma Lifter, you are choos­ing a high-qual­i­ty, reli­able prod­uct with excep­tion­al dura­bil­i­ty.

Reg­u­lar main­te­nance is essen­tial for long-term, trou­ble-free oper­a­tion. We offer a range of main­te­nance options for you to choose from. In a sin­gle-fam­i­ly home with an aver­age num­ber of trips, one main­te­nance vis­it per year is usu­al­ly suf­fi­cient. This keeps your lift ready for use at low main­te­nance costs.

The statu­to­ry war­ran­ty peri­od is four years, sub­ject to a main­te­nance con­tract with the man­u­fac­tur­er. We offer a life­time guar­an­tee against rust­ing through on the cor­ro­sion-free shaft frame. We would be hap­py to dis­cuss with you which ser­vices are appro­pri­ate and eco­nom­i­cal for you.

For cus­tomers who want absolute cost cer­tain­ty, we also offer a full main­te­nance con­tract, includ­ing the fees for TÜV inspec­tions on request.

Quick assistance at any time

How­ev­er, if you do ever need rapid assis­tance, our Ger­many-wide ser­vice net­work with its 24-hour emer­gency call cen­tre for Thoma lift­ing equip­ment is avail­able 365 days a year. With a large team of expe­ri­enced ser­vice tech­ni­cians and well-equipped ser­vice vehi­cles, we can respond quick­ly and solve most prob­lems at short notice. Here, too, our cus­tomers ben­e­fit from our exten­sive spare parts ware­house.

Statutory inspections & safety analyses

The use of high-qual­i­ty com­po­nents and good, pro­fes­sion­al main­te­nance are the best pre­req­ui­sites for safe oper­a­tion. In addi­tion, as with motor vehi­cles, lifts are sub­ject to reg­u­lar tech­ni­cal inspec­tions by an approved inspec­tion body (ZÜS), with main and inter­im inspec­tions alter­nat­ing at least once a year.

The most important information at a glance:

  • High-qual­i­ty cus­tomer ser­vice at all times
  • 24-hour emer­gency call cen­tre
  • Our team is avail­able via mobile phone 365 days a year
  • Short response times in the event of a mal­func­tion
  • Emer­gency vehi­cles with high-qual­i­ty equip­ment
  • Con­tin­u­ous train­ing and fur­ther edu­ca­tion for our ser­vice per­son­nel
  • Large spare parts ware­house
  • Pro­vi­sion of spe­cial mea­sur­ing devices and spe­cial tools